PLEASE NOTE THIS SECTION SUPERSEDES ANY OTHER POLICIES LISTED ON THIS SITE.

What is the current shipping policy?

While this section is posted on the site, the following shipping policy is in place:

Domestic (USA):

• Free shipping on most orders over $50 (after discounts, before taxes)
• Flat rates starting at $5 on qualifying orders

International:

• Free shipping on most orders over $200 (after discounts)
• Flat rates starting at $15 on qualifying orders

At this time we are unable to apply these policies to prior orders.

What is the current order processing time?

Due to reduced office and warehouse teams, we are unable to guarantee any shipping dates. We are doing our best to get orders out as fast as we can, but please do not send messages asking for order updates. As soon as your order is processed an automated message will be sent to you. Do not worry. Your order is coming, it might just take a bit longer than normal.

What is the current return policy?

While this section is posted on the site, the following return policy is in place:

We are not accepted any returns for the time being. In order to qualify for a deferred return, please use the Contact page form and start your Message with "Deferred Return Request" followed by your order number. If your message is within return policy window, we will notify you when we are ready to accept your return. Please only send one message per order.

USPS INTERNATIONAL SHIPPING STATUS

Bolivia

All service is suspended to prevent the spread of COVID-19.

Botswana

All service is suspended to prevent the spread of COVID-19.

Cayman Islands

All service is suspended to prevent the spread of COVID-19.

Chad

All service is suspended to prevent the spread of COVID-19.

Chile

CorreosChile is unable to accept international packages due to suspensions of flights and lack of transportation.

Ecuador

All service is suspended to prevent the spread of COVID-19.

Fiji

All service is suspended to prevent the spread of COVID-19.

France

The country has advised deferring all non-urgent shipments due to limited staff.

French Polynesia

All service is suspended to prevent the spread of COVID-19.

Grenada

All service is suspended to prevent the spread of COVID-19.

Honduras

All service is suspended to prevent the spread of COVID-19.

India

All service is suspended to prevent the spread of COVID-19.

Ivory Coast

All service is suspended to prevent the spread of COVID-19.

Jamaica

Due to reduced air transport options, Jamaica Post suspending all mail classes other than to the US or Trinidad and Tobago.

Japan

International mail items, mainly EMS and parcel-post/letter-post items by air will be temporarily suspended from April 2nd.

Kuwait

All service is suspended to prevent the spread of COVID-19.

Latvia

All inbound and outbound mail is suspended until further notice.

Lebanon

Inbound mail is blocked due to the suspension of many flights.

Libya

All service is suspended to prevent the spread of COVID-19.

Madagascar

All service is suspended to prevent the spread of COVID-19.

Maldives

All service is suspended to prevent the spread of COVID-19.

Mauritania

Inbound service is suspended to prevent the spread of COVID-19.

Moldova

All inbound and outbound mail is suspended until further notice.

Mongolia

All service is suspended due to the shutdown of international flights into the country.

Montenegro

All service is suspended to prevent the spread of COVID-19.

Myanmar

Inbound mail is blocked due to the suspension of many flights.

Nepal

Inbound mail is blocked due to the suspension of many flights.

New Caledonia

All service is suspended to prevent the spread of COVID-19.

Peru

All inbound and outbound mail is suspended until further notice.

Panama

All inbound and outbound mail is suspended until further notice.

Samoa

Samoa Post is closed as of March 26th and will remain closed until further notice.

Saudi Arabia

All service is suspended to prevent the spread of COVID-19.

South Africa

Inbound mail is blocked due to the suspension of many flights into South Africa.

Sri Lanka

All service is suspended to prevent the spread of COVID-19.

Tunisia

Inbound mail is blocked due to the suspension of many flights into Tunisia.

Zimbabwe

All service is suspended to prevent the spread of COVID-19.